Refunds (if applicable):
All refund requests have to be processed within 30 days of purchase and approved. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
No refunds for damaged or defective products. See "Product Damage in Shipment or Defective" section below.
Product Damage in Shipment or Defective
If you believe the item you received is unusable due to damage during shipment or is defective, please contact within 5 business days of delivery to initiate a return.
To initiate a return Email support@cncammynguyen.com or Text (424) 226-2101
The following information MUST be included:
- Your name & best way to contact you (email or text)
- Order number
- Details of what the damage or defect is
- MUST INCLUDE Supporting photos and/or video
Please note that we are not responsible for trays that are cracked during shipment. **Lashes are not typically affected by a cracked tray**
Please allow up to 5 business days for a response.